Hospitality & Travel

GSA Global provides independent safety and security assessments, accreditations and consulting advice to the travel & hospitality industry and its customers.

Our experience and expertise in meeting the security management needs of the global travel and hospitality sector, allows us to deliver advice and practical support to meet the travel safety and security needs of all organisations.

Find out more about ISO 31030 Assessment and Audit Programmes

Travel & Hospitality Experience

ISO

Travel Risk Management Assessment

GSA Global undertakes specialist risk assessments and audit programmes that provide independent and expert appraisal of clients’ travel risk management arrangements. Our activity is based on many years’ experience in the sector supported by a pragmatic action plan to meet good practice and ISO guidance. Our service programme also includes one-day intensive workshop and training courses on travel risk management to help organisations assess and measure their capabilities and identify key gaps.

Accommodation Security Accreditation

GSA Global has developed an independent assessment process for hotel and serviced accommodation security based on the team’s years of experience across the global market. Our approach provides independent reassurance for accommodation providers seeking to demonstrate their security credentials to both corporate and leisure travellers as well as attesting to continued compliance with security good practice.

Consultants working on a laptop

Security Consulting

GSA Global applies its long-standing experience in Travel & Hospitality to full physical reviews of hotel/hotel group security and infrastructure for organisations globally. Our capabilities extend to specialist assessments of luxury transport including trans-national passenger trains, cruise ships and river barges. Our security consulting service has included advising on corporate business continuity and crisis management arrangements.

"We are absolutely thrilled to receive the news that the Strand Palace Hotel has been re-awarded the Global Secure Accreditation. This recognition is a testament to the hard work and dedication of our entire team, and it gives us assurance and confidence knowing that our security protocols and procedures are progressive and meet the required standards. We greatly appreciate the detailed Technical Report. These documents will be invaluable in our ongoing efforts to maintain and promote the highest standards of security at our property. Thank you once again for your support and for this prestigious accreditation."
Emmanuel Nwankwo, Health, Safety and Security Manager, Strand Palace Hotel
"It has been a good time of learning for me, opening my eyes to new perspectives, discovering blind spots and we are already in discussions regarding the results of the assessment and work on the recommended actions"

Victor Lim, Group People & Culture, Ingka Group
"GSA Global has the knowledge, expertise and familiarity with travel safety that we believed were essential to properly evaluating our programme against the ISO standard."

Richard Stanley, UK Security Lead at PwC
"GSA Global undertook a very robust and in depth, review of our internal guidelines and procedures and this included interviewing Regional Protective Security, H&S, and Travel Services personnel to gain a detailed overview of travel security across several international geographies"

Michael Holmes, Global Protective Security Corporate Services, HSBC Group Management Services Ltd (HGMS)
"At Booking.com the safety and security of our employees is crucial. We underwent GSA Global's ISO 31030 readiness assessment and audit, and just got certified. The whole experience with GSA Global was smooth and reliable. I recommend their services to anyone"

Koen Jansen, Group Travel Safety & Security Manager, Booking.com
"Although Jakarta’s security market isn’t as sensitive as before, it’s important, nonetheless, to refresh your security approach, particularly following the pandemic, where many hotels needed a new approach to their security quality. GSA Global was able to provide this for us, through a seamless and easy-to-communicate assessment process"

Untung Dwijono, Safety and Security Manager, Hotel Mulia, Jakarta, Indonesia
"I would highly recommend the assessment because it’s a professional and external pair of eyes capable of highlighting areas that we had previously overlooked, it made us look at things from an outsider’s viewpoint instead of someone from head office"

Shaun Cresculo, Group Security & Risk Manager at Centre Island